We are hiring an experienced and reliable Holiday Homes Operations Executive to manage the day-to-day operations of our short-term rental units in Dubai. The candidate must be highly organized, hands-on, and very strong in English and communication.
Key Responsibilities
• Manage daily operations of holiday homes units (check-in to check-out)
• Coordinate guest arrivals/departures and ensure a smooth guest experience
• Manage listings and compliance on the DTCM Holiday Homes Portal
• Ensure all units meet DTCM regulations and standards at all times
• Coordinate housekeeping schedules and enforce cleaning standards after each checkout
• Conduct unit inspections to ensure quality and readiness
• Handle maintenance issues, follow up with technicians, and ensure quick resolution
• Manage linen, amenities, and inventory for each unit
• Handle guest complaints professionally and resolve issues quickly
• Prepare units for audits and official inspections
• Maintain operational checklists, records, and basic reports
• Ensure properties are always guest-ready and well maintained
Requirements (Mandatory)
• Minimum 3 years of experience in Holiday Homes / Short-Term Rental operations
• Valid UAE driving license
• Hands-on experience with the DTCM Holiday Homes system/portal
• Strong knowledge of holiday homes workflows, cleaning standards, and maintenance coordination
• Ability to work independently and manage multiple units
• Excellent English and communication skills
• Strong problem-solving skills, organized, detail-oriented, and proactive
Preferred
• Experience managing multiple properties
• Hospitality/guest service background
• Flexible to work extended hours when required
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contact us
Whatsapp+971544240369
https://maps.app.goo.gl/cUzNcrMWeTcmZrot5
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From 11:00 AM Till 07:00 PM
