We are seeking an experienced and organized Operations Planner to support our HVAC service and maintenance operations. The role involves planning, scheduling, and coordinating resources to ensure efficient service delivery and operational excellence.
• Plan and schedule HVAC service and maintenance activities
• Coordinate daily work schedules for technicians and service teams
• Monitor job progress and ensure timely completion of tasks
• Manage service requests, breakdown calls, and preventive maintenance schedules
• Prepare, verify, and ensure availability of all required operational documents
• Maintain accurate records of work orders, schedules, and reports
• Liaise with clients to confirm schedules and service timelines
• Ensure efficient resource utilization and minimize downtime
• Support operations management with planning reports and performance updates
• Prepare gate passes, method statements and risk assessments
Qualifications
• Bachelor’s degree or diploma in Engineering, Operations Management, or a related field
• Minimum 5 years of experience in operations planning, preferably within HVAC, MEP, or facilities management
• Strong knowledge of HVAC service and maintenance processes
• Proven experience in scheduling, workforce coordination, and resource planning
• Proficiency in MS Office
• Excellent organizational, time management, and multitasking skills
• Strong communication and coordination abilities
• Ability to work under pressure and manage multiple priorities
• Familiarity with UAE market practices and client coordination
• Valid UAE driving license is an advantage but not a must
