A telesales or telemarketing executive works in a call center and uses inbound and outbound calling to make sales for the company. The role of a telemarketing executive is to use their persuasion skills to sell, upsell and cross-sell the company’s products or services. From answering customer queries, a telesales executive handles all kinds of telephonic conversations representing a company. With the primary objective to meet sales targets, telesales executives rely on strong communication and negotiation skills to excel in their job.
• Use their telesales executive skills to reach out to the target audience
• Ensure the sale of the company’s offerings through the telephone
• Act as a representative of the company and help customers with their queries
• Develop and foster strong relationships with existing and potential customers
• Update customers regarding the services and guide them toward what would suit their needs as a telemarketing executive
• Meet monthly sales targets through effective sales techniques
