We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, or in-person
Provide accurate information about products and services
Resolve customer issues in a timely and professional manner
Maintain records of customer interactions and transactions
Follow up with customers to ensure satisfaction
Coordinate with internal departments to address customer needs
Maintain a positive and professional attitude at all times
Requirements:
Previous experience in customer service or a related field is preferred
Strong communication and interpersonal skills
Proficient in using computers and basic office software
Problem-solving abilities and attention to detail
Ability to work under pressure and handle multiple tasks
Fluent in [Insert required languages, if applicable]
Salary and Benefits:
Competitive salary based on experience
Additional benefits as per company policy and UAE labor law
Application Process:
Interested applicants should send their CV via WhatsApp to:
+971 55 812 8943