تفاصيل الوظيفة
We are looking for a diligent and organized Collection Clerk to join our team. In this role, you will be responsible for managing the collection of outstanding accounts, ensuring timely payments, and maintaining accurate records of transactions. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
Contact customers to follow up on overdue payments and arrange payment plans if necessary
Monitor accounts to identify outstanding debts and discrepancies
Record all payment activity and update account statuses accurately
Prepare and send invoices, payment reminders, and statements to customers
Maintain detailed records of collection activities and communications
Resolve billing and payment issues by coordinating with the finance and customer service departments
Generate and analyze reports on collection activities and outstanding accounts
Ensure compliance with company policies and legal regulations regarding debt collection
Requirements:
High school diploma or equivalent; additional education in finance or accounting is a plus
Proven experience as a Collection Clerk or in a similar role
Familiarity with billing procedures and collection techniques
Strong communication and negotiation skills
Proficiency in Microsoft Office Suite and accounting software
Excellent attention to detail and organizational skills
Ability to handle sensitive information with confidentiality
Strong problem-solving skills and the ability to work under pressure
