Key Responsibilities:
Reception Duties:
• Manage the front desk and serve as the first point of contact for clients and visitors.
• Answer, screen, and route phone calls professionally; take accurate messages when required.
• Respond to inquiries via email, phone, or in-person with efficiency and courtesy.
• Use AI tools and Bitrix24 CRM to log inquiries, schedule appointments, and track communications.
Administrative Support:
• Maintain office supplies, manage inventory, and coordinate with vendors for replenishment.
• Handle incoming and outgoing correspondence, including mail and courier services.
• Use AI-powered tools to organize documents, automate filing, and streamline administrative tasks.
• Assist in preparing reports, presentations, and meeting materials as required.
Scheduling and Coordination:
• Manage and update calendars for meetings, events, and deadlines using Bitrix24 and AI scheduling tools.
• Coordinate meeting arrangements, including booking venues, setting up equipment, and preparing agendas.
Office Management:
• Oversee the cleanliness and organization of the reception area and meeting rooms.
• Use AI solutions to track and improve office workflow efficiency.
Key Skills & Requirements:
• Experience: At least 2 years of experience in administrative or receptionist roles, preferably in real estate or tech-driven industries.
• Technical Skills: Proficiency in using office tools, Bitrix24 CRM, and basic AI tools.
• Communication: Excellent verbal and written communication skills in English.
• Organizational Skills: Strong multitasking, time-management, and attention-to-detail capabilities.
• Customer Service: Friendly demeanor with a customer-focused attitude.
• Tech-Savvy: Ability to quickly learn and adapt to new AI tools and CRM software.
Key Performance Indicators (KPIs):
• Reduction in response time to client inquiries by 20% through effective use of AI tools.
• Maintenance of a welcoming and organized reception area (feedback score: 90% or higher).
• Timely and accurate completion of administrative tasks and reports (target: 95%).
• Positive feedback from internal teams on coordination and support (score: 90% or higher).
What We Offer:
• Competitive salary with performance-based bonuses.
• Access to training on AI tools, Bitrix24 CRM, and administrative best practices.
• A dynamic and innovative work environment.
• Opportunities for career development
Walk in for Interview
https://maps.app.goo.gl/WsjNKUZfveWRfiBZ6
Ontario Tower , 15th Floor, Office 1503
Business Bay, Dubai
A7 Group Real Estate LLC
Whatsapp: +971524492026
